Understanding Checkpoint SFP Compatibility: Resolving Port Module Errors

Resolving Port module event error on Checkpoint Switches

Many network administrators face challenges with Checkpoint SFP compatibility when using optical transceivers in their network infrastructure. Actually there is a common misconception that third-party optical transceivers cannot be used in Check Point switches. In reality, while Check Point enforces a part number list to ensure compatibility, this does not mean third-party transceivers are inherently unusable. To ensure that the product is validated and supported in the Checkpoint device, transceiver EEPROM need to be specified for Checkpoint.

When using a non Checkpoint coded transceiver, the switch may list this error:

mlx5_core 0000:86:00.0: port_module:250:(pid 0): Port module event[error]: module 0, Cable error, Enforce part number list

Understanding Checkpoint SFP Compatibility

Contrary to common belief, third-party optical transceivers can work with Checkpoint switches. While Checkpoint maintains a strict part number list for compatibility assurance, this doesn’t mean third-party transceivers are automatically incompatible. The key lies in proper EEPROM specification for Checkpoint devices.

Resolution Steps for Port Module Errors

  • Verify if the transceiver is on the supported part number list;
  • If you encounter this error, do not replace the hardware immediately;
  • Contact our support team for recoding instructions or assistance.

This does not indicate a hardware failure but rather a restriction based on firmware settings. In many cases, third-party transceivers can be recoded to match an approved part number, allowing them to function normally. Recoding requires specialized tools and expertise, so if you encounter this issue, we recommend contacting our support team

While Check Point recommends using certified transceivers for guaranteed compatibility and support, third-party options can still be a viable alternative with the right adjustments.

FAQ

Can I use third-party SFP transceivers with Checkpoint devices?

Yes, third-party SFP transceivers can work with Checkpoint devices despite common misconceptions. However, they need proper EEPROM specification for Checkpoint and may require recoding to match approved part numbers. While Checkpoint officially recommends certified transceivers, third-party options can be viable alternatives when properly configured through authorized channels.

What should I do if I get a port module event error on my Checkpoint switch?

If you encounter a port module event error on your Checkpoint switch, follow these steps: First, verify if your transceiver is on the supported part number list. Don’t immediately replace the hardware as this error usually indicates a firmware restriction rather than hardware failure. Instead, contact technical support for recoding instructions or assistance, as resolving the issue often requires specialized tools and expertise.